Acbuy QC Guide
How to read quality check photos like an expert — GL vs RL decisions, key inspection points for every product category, and how to request extra photos.
GL vs RL — Making the Right Decision
GL — Green Light
Approve for shipping
- All critical areas look accurate
- Minor flaws within retail tolerance
- Logo placement and texture confirmed
- Measurements match size chart
- No visible defects or damage
RL — Red Light
Request return or exchange
- Obvious manufacturing defect (stain, tear)
- Wrong size, color, or style sent
- Significant logo placement error
- Material clearly doesn't match description
- Visible damage from domestic shipping
Don't RL for these normal variations: Minor loose threads, slight color difference from screen calibration, factory glue residue (cleanable), small print variance within retail tolerance.
QC Checklist by Category
Toe Box Shape
Should match retail silhouette — correct hourglass on Jordan 1s, correct Dunk shape
Logo/Swoosh Placement
Correct position, angle, and thickness. Compare against retail reference
Stitching Lines
Consistent spacing, correct thread color, no loose ends
Sole Color & Texture
Color accuracy, texture quality, no glue overflow or yellowing
Insole Print
Brand logo quality, size marking accuracy
Back Shape
Correct heel cup profile — critical for Jordans and Dunks
Extra QC Photo Options
Standard QC Photos
FreeIncluded with every order. Front, back, sides, logos, tags, and soles photographed automatically.
HD Macro Close-Ups
¥5 per itemExtreme close-up shots of specific details — logo stitching, print texture, hardware engraving.
Custom Angle Requests
¥5 per itemSpecify exactly what you want photographed. Comparison shots with reference image available.
QC FAQ
How do I request additional QC photos from Acbuy?
In your order dashboard, select the item and click 'Request Extra Photos'. You can specify exact angles (close-up of logo, inside tag, sole detail). Extra photos cost ¥5 per item.
What does GL and RL mean in Acbuy QC?
GL (Green Light) means you approve the item for shipping. RL (Red Light) means you reject it and want a return or exchange. You must respond within 7 days of QC photo notification.
How long do I have to review QC photos?
7 days from the time QC photos are sent. After 7 days with no response, items are auto-approved (GL) and can be included in the next shipment.
What happens after I RL an item?
Acbuy contacts the seller to arrange a return or exchange. This process takes 3–10 business days. Refunds return to your Acbuy balance, not your original payment method.
Ready to Start Your First Order?
Read the full beginner tutorial, then place your first order with confidence.